Published October 25, 2023. Updated October 11, 2026
Most safe calls we take across the valley start with an electronic keypad that will not open, and most of them end with a repair rather than a brand new safe. Here is the short version before the details.
- Check the battery firstA weak 9 volt battery is behind a surprising number of dead keypads, and many electronic locks keep the code when you replace it.
- Good safes get repairedA burglary rated safe that was professionally drilled open can usually take a new lock and go right back to work.
- Cheap boxes get replacedA thin big box safe that was pried or drilled open is rarely worth the cost of a repair.
- Fire and theft are separate testsA fire rating says nothing about how difficult a safe is to break into, and a burglary rating says nothing about heat.
- Match the rating to the contentsPaper documents need Class 350, while photographic film needs Class 150 and computer media needs Class 125.
Repair or Replace Starts With What Failed
Before anyone talks about buying a new safe, find out exactly which part actually stopped working. A safe has three working systems that can fail. They are the lock that reads your key, dial or code, the bolt work that slides steel bolts into the frame, and the body, meaning the steel box and the door. The right answer depends on which one gave out.
If the keypad is dead or beeping, the battery is the first suspect on almost every call. SecureIt Tactical has a support guide for SecuRam keypads. It says the keypad warns you when the voltage gets low, and the combination is stored inside the lock, so a new battery does not erase it. The guide also says to use a name brand 9 volt alkaline battery and never a lithium one, which can damage the lock.
A forgotten combination, a lost key or a jammed bolt is usually a repair job as well. A locksmith opens the safe and repairs or replaces the lock. Then the safe goes back into service. Replacing the whole safe only makes sense when the body is the part that failed, such as a thin box that was pried open. The same goes for a safe that already took a fire for you.
Our safe locksmith service handles lockouts, replacement locks and combination changes everywhere in the valley, and you hear the price before any work starts.
| Problem | Usual answer | Why |
|---|---|---|
| Keypad dead or beeping | Repair | A new battery or keypad usually solves it. |
| Forgotten combination or lost key | Repair | The safe is opened and the lock is reset or replaced. |
| Bolts stuck or handle will not turn | Repair | The bolt work can be freed and adjusted. |
| Light safe pried or drilled open | Replace | Thin steel does not hold a repair well. |
| Rated safe drilled open | Repair | The hole is plugged and a new lock is installed. |
| Safe that went through a fire | Replace | It did its job once and should be retired. |
What Opening and Repair Usually Cost
Safe prices vary much more than door lock prices. A cheap home box and a bank grade safe take very different work. ACME Locksmith is a Phoenix area company that updated its safe opening price page on September 10, 2026. It puts a decent home safe drilled open at around $300, a quality safe at $450 and up, and a high security safe at about $750 and up.
The same page makes a point that most buyers never hear from a salesperson. Restoring a drilled home safe is not usually a good value, and a cheap big box safe is not reusable once it has been forced, while a good burglary safe can be drilled at a planned location, repaired properly, and returned to service.
So the choice is fairly simple once you lay out the numbers. If the repair would cost close to the price of a better safe, put that money toward the better safe, and if you own a heavy, rated safe, repair it every time something fails.
How Fire Ratings Work
No safe is truly fireproof, whatever the sticker on the door says. Liberty Safe, a safe maker, explains that a fire rating is the time a safe can sit in high heat while the inside stays below a set temperature. Every rating has two parts, a class and a time, such as UL Class 350 for one hour.
The class tells you what the safe actually protects. Paper chars at about 387 degrees, so Class 350 is made for documents. Film and tapes need the cooler Class 150, and hard drives and flash drives need Class 125. Liberty also notes that a typical house fire reaches 1,100 to 1,300 degrees, and it describes one hour as the widely recommended standard for a home safe.
Look for a label from an independent testing lab, such as UL or Intertek, rather than a rating the maker gave itself. Safe and Vault Store adds that UL heats a second safe and then drops it 30 feet onto broken brick. That copies a fall through a burning floor, so the drop test matters if the safe will sit upstairs. Our fireproof safe service and our data safe service cover both kinds of protection.
| Class | Interior stays below | Designed for |
|---|---|---|
| Class 350 | 350 degrees | Paper documents, deeds, passports and cash |
| Class 150 | 150 degrees and 85% humidity | Photographic film, negatives and tapes |
| Class 125 | 125 degrees and 80% humidity | Hard drives, flash drives and discs |
How Burglary Ratings Work
A burglary rating tells you how long a safe held off trained testers who were using a specific list of tools. The minutes are net working time in a laboratory, which is not the same as the time a real thief would need in your closet.
The entry level home rating is RSC, which stands for Residential Security Container. Safe and Vault Store lists it as five minutes against hand tools such as pry bars, hammers, chisels and screwdrivers. B rate and C rate safes are not tested at all, since those letters only describe the thickness of the steel. TL ratings are a big step up. They need at least 1 inch of steel and must hold off drills, grinders and pressure tools.
For daily cash at a business, consider a depository safe or a commercial safe, and for expensive inventory, a high security safe carrying a TL rating is the appropriate tool.
| Rating | What the rating means | Usually suited to |
|---|---|---|
| B rate | No attack test, about a quarter inch body and a half inch door | Light valuables |
| C rate | No attack test, a half inch body and a one inch door | Small business cash |
| RSC | Five minutes against common hand tools | Most homes and gun safes |
| TL 15 | Fifteen minutes against drills and hand tools | Retail stores and jewelry |
| TL 30 | Thirty minutes with saws and cutting wheels added | Expensive inventory |
| TL 30X6 | Thirty minutes on all six sides | The highest risk contents |
Which Safe Type Fits What You Keep
Start with the contents and then choose the type, because the wrong safe protects the wrong thing very well. For guns, a gun safe anchored to the concrete slab with at least an RSC rating suits most homes. For passports, deeds and birth certificates, a Class 350 fire safe rated for one hour is the usual choice.
For cash and jewelry that you would rather keep hidden, a wall safe or a floor safe keeps them out of sight. A floor safe set in concrete is very hard to carry away. A jewelry safe usually adds a stronger burglary rating along with lined drawers for organizing pieces.
Choose the lock carefully as well. An electronic keypad is fast and lets you change the combination whenever employees or family members change, while a mechanical dial never needs a battery. Our electronic safe service can convert one style to the other on most safes.
Finally, anchor the safe to the floor. An unbolted safe is just a heavy box that a thief can tip onto a dolly. Anchor bolts into the slab cost very little next to what they protect.
Questions We Get Asked
Can a locksmith open a safe without drilling it?
Often, yes. A dead keypad usually needs only a fresh battery or a replacement keypad, and many locks can be opened by manipulation without any damage. Drilling is the last resort, and on a quality safe it is done at a planned location so the safe can be repaired and used again afterward.
Will I lose my safe code if the battery dies?
On many electronic safe locks, no. SecureIt Tactical says its SecuRam keypads store the combination inside the lock, so a battery replacement keeps it. Other manufacturers handle this differently, so check your manual, and replace the battery every year before it fails at an inconvenient moment.
Is a fireproof safe also good against burglars?
Not by itself. Fire protection and burglary protection are tested separately, and a thin fire safe can be pried open in minutes. If you keep both documents and valuables, buy a safe that carries a fire class like Class 350 together with a burglary rating like RSC or higher.
How much does it cost to open a safe in Las Vegas?
It depends on the safe, the lock and what actually failed. As a public example, a Phoenix area locksmith lists about $300 to drill a decent home safe and $750 and up for a high security safe. We quote your safe over the phone, and you hear the price before work starts.
Stuck at a safe that will not open? See our safe locksmith service, our gun safe service and the best locks for your home in 2026, or call (725) 280-5051 any hour and hear the price before any work starts.
Sources
- Liberty Safe, Understanding Safe Fire Ratings (November 16, 2025)
- Safe and Vault Store, Understanding Fire Ratings for Safes
- Safe and Vault Store, Burglary Ratings
- ACME Locksmith, Safe Opening Cost (updated September 10, 2026)
- SecureIt Tactical, Replacing the Battery (Gen 2)
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